Introduction
As part of the Interaction Design Practice course in the MS in HCI program at Indiana University Indianapolis, we were assigned the task of redesigning and improving the user experience of a specific flow in the current Canvas LMS (Learning Management System). Canvas is a common platform for all IU students, used primarily for academic purposes. It is also available in mobile and tablet versions.
Problem
In the current Canvas platform, users face issues with the Inbox feature, making it difficult to communicate with other students and faculty, leading them to rely more on third-party applications. Below are some of the problems we identified in the existing Canvas platform based on our research
Problem
In the current Canvas platform, users face issues with the Inbox feature, making it difficult to communicate with other students and faculty, leading them to rely more on third-party applications. Below are some of the problems we identified in the existing Canvas platform based on our research
Discovery
1. User Interviews
We conducted six interviews with graduate students from different fields and roles, including Teaching Assistants, to understand their personal experiences with Canvas. This gave us a deeper understanding of the problems users face and their expectations.
First, we framed questions and interviewed students to gather insights.
Discovery
2. Observational Tasks
Based on the insights from interviews, we conducted observational tasks, measuring time, number of clicks, and success ratio as key performance indicators (KPIs).
Discovery
3. Define
We collected and categorized all user pain points and desired features into different sections. This categorization helped us identify the areas where users face the most issues.
Most users reported issues with communication and expressed a strong desire for an improved communication feature within Canvas.
Project info
Scope
Create a cohesive brand identity for an Estonian company specializing in developing and investing in tech products, including logo, marketing materials, and website design.
Process
Conducted workshops with the company to understand its mission, values, and vision for the future. Designed multiple logo options and visual elements, incorporating feedback throughout the process. Developed a responsive website and created templates for marketing materials, ensuring a consistent brand presence across all platforms.
Solution
The cohesive brand identity effectively positioned the Estonian company as a leader in the tech industry, enhancing its reputation and recognition. The new branding facilitated better engagement with stakeholders and supported the company's growth and investment initiatives.
Project info
Scope
Create a cohesive brand identity for an Estonian company specializing in developing and investing in tech products, including logo, marketing materials, and website design.
Process
Conducted workshops with the company to understand its mission, values, and vision for the future. Designed multiple logo options and visual elements, incorporating feedback throughout the process. Developed a responsive website and created templates for marketing materials, ensuring a consistent brand presence across all platforms.
Solution
The cohesive brand identity effectively positioned the Estonian company as a leader in the tech industry, enhancing its reputation and recognition. The new branding facilitated better engagement with stakeholders and supported the company's growth and investment initiatives.
Scope
Create a cohesive brand identity for an Estonian company specializing in developing and investing in tech products, including logo, marketing materials, and website design.
Process
Conducted workshops with the company to understand its mission, values, and vision for the future. Designed multiple logo options and visual elements, incorporating feedback throughout the process. Developed a responsive website and created templates for marketing materials, ensuring a consistent brand presence across all platforms.
Solution
The cohesive brand identity effectively positioned the Estonian company as a leader in the tech industry, enhancing its reputation and recognition. The new branding facilitated better engagement with stakeholders and supported the company's growth and investment initiatives.